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FREQUENTLY ASKED QUESTIONS

  • Turnaround time depends on your plan. The shorter the turnaround time of your package, the more edits you will receive each month!

    *Turnaround times do not include weekends or US Holidays. 

  • You’ll get a dedicated Slack channel where you can communicate directly with your assigned editor and project manager — no bottlenecks, no waiting for messages to filter through a chain. Communication is fast, real-time, and clear.

  • Each client under subscription gets a portal where they can track their projects. For project-based clients, updates are still sent through the Slack dedicated channel. Whether that's what in the queue, what's currently being edited, what's in review, or what's completed, you will have full insight into the progress of your edits with C3 Studios!

  • We follow customized branding guidelines and internal SOPs for each client to make sure every edit aligns perfectly with your brand identity and preferences. During the onboarding, we ask each client to fill out an onboarding form that will be used to create an SOP for each client's brand.
     

    We will build a profile for all of your clients so that each edit always hits the mark!

  • Our team edits in Adobe Premiere Pro for video edits, and After Effects for motion graphics.

  • We handle all footage transfers through our secure, cloud-based storage. Each client gets a dedicated folder where you can upload raw footage, assets, and project files. This is much easier than sending links back and forth—it keeps everything in one place, prevents expired downloads, and makes the workflow faster and more organized.

  • No problem! We use Frame.io for a smooth and collaborative revision process. Just leave time-coded notes, and we’ll handle the rest.

  • No long-term contracts. You can cancel anytime — just let us know. Our goal is to earn your business month after month through quality and reliability.

Let’s Talk Editing—
So You Can Focus on Scaling.

This isn’t a sales call. It’s 15 minutes of strategy, clarity, and the first step toward outsourcing your post-production headaches.

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